Retail Operations Specialist (M/F/D)

COLUMBIA signature service GmbH fulfills the increasingly diverse needs of the expanding hospitality market. Specialized on innovative individualized services, we are looking for the right individual to strengthen and complement our Hamburg based team as Retail Operations Specialist.

Our future Retail Operations Specialist successfully…

  • Designs the assortment as well as adapts and optimizes all product groups, taking into account passenger structures, trade lanes, and seasonal specialties;
  • Ensures evaluation and analysis of sales figures and carry out sales planning per merchandise group;
  • Keeps a close relation with our client to align on expectations;
  • Negotiates with our suppliers on conditions and distribution rights of the respective brands to ensure partnership and long-term supplier relationships;
  • Communicates regularly with the respective Shop Managers on board on all upcoming topics of the daily business, the current sales situation, supply topics or customer satisfaction;
  • Visits the vessel as required to motivate, lead and develop the sales teams on board and to verify the presentation of goods, the processes in the stores and the stock;
  • Plans, implements and analyses sales promotion measures;
  • Budget and revenue control;
  • Participation in projects assigned.

Your experience includes:

  • An industry related education and a minimum of five years’ work experience in Retail industry;
  • Good communication-, teamwork- and decision-making ability;
  • Good command of English, written and spoken;
  • Good command of the current IT-standard software;
  • Willingness to travel;
  • The ability to perform under pressure and enjoying the interaction with clients complete your profile.


  • A working environment at the heart of Hamburg, directly located at the river Elbe;
  • An international and highly motivated team combined with a pleasant working atmosphere;
  • A diversified and challenging working field in an emerging company within the hospitality industry;
  • Common market compensations.

If you meet above criteria and believe you are the right individual to join our team, please send your application by e-mail stating your salary expectations and earliest possible starting date to: