Careers
The COLUMBIA group is constantly expanding and looking for the right individuals and professionals
to share and contribute to our mission and vision.
With a young and diversified fleet operated for and on behalf of our clients, we can offer the comfort of a reliable environment, which is the basis for long term employment and a prosperous career.
Office Jobs
- Bachelor's degree in business administration, economics, statistics or a related field;
- 3+ years of experience in a data analysis role, preferably in a business setting;
- Proficiency in data analysis software, such as Excel or PowerBI;
- Excellent analytical, problem-solving, communication and interpersonal skills;
- Ability to work independently and collaborate effectively with cross-functional teams;
- Excellent command of English (written and spoken) is required, other European languages would be considered an asset (e.g. German, French, etc.);
- Proficiency in MS Office and other applicable IT software;
- Experience in the hospitality sector would be considered an asset.
- Monitoring, supporting and implementing data collection and management related to the overall business objectives;
- Develop and manage data governance standards for all business sectors;
- Coordination of information technology projects and their cost, time and scope;
- Monitoring and reviewing performance objectives and KPIs in collaboration with the Business Performance Manager and our clients;
- Conducting and analyzing annual customer satisfaction surveys;
- Gathering and analyzing cross-functional performance data;
- Developing efficient systems for gathering and analyzing cross-functional performance data in collaboration with our Commercial and Accounting team;
- Presenting statistical performance analysis and recommending solutions;
- Providing training and development to the Operations team on best practices;
- Assisting in the annual budgeting process;
- Assisting in the smooth financial and reporting operation across different functions;
- Guiding and supervising the long-term IT infrastructure development strategy, to ensure latest state-of-the-art technology from an end-user perspective;
- Identifying, reporting, and resolving workplace or interpersonal barriers to performance.
- A diversified and challenging working field in an emerging company within the Hospitality Industry;
- An international and highly motivated team combined with a pleasant working atmosphere;
- A working environment at the heart of Hamburg, directly located at the river Elbe;
- Common market compensations.
- Processes, monitors and progresses all requisitions of the assigned operations;
- Issues requests for quotations, negotiates and purchases F&B goods and hotel consumables;
- Establishes and maintains good hotel supplier relations;
- Analyses ongoing cost-effectiveness;
- Supervises the hotel hardware and galley equipment purchases of the assigned operations according to latest industry standards;
- Processes logistics and toll for all hotel related deliveries;
- Conducts constant cost, quality and inventory control;
- Supplies maintenance services and fulfillment of repair orders for hotel equipment;
- Controls and processes invoices;
- Maintains master data in procurement system;
- Participates in projects assigned.
- An industry related education;
- A minimum of two years’ work experience in hotel purchasing and/or inventory control;
- A team-player, supporting interaction with colleagues of other departments;
- Basic knowledge of HACCP principles;
- Good communication-, teamwork- and decision-making ability;
- Highly proficient in spoken and written English and German;
- Good command of the current IT-standard software, experiences with material management systems and/or procurement systems are of advantage;
- Willingness to travel;
- The ability to perform under pressure and enjoying the interaction with clients complete your profile.
- A diversified and challenging working field in an emerging company within the Hospitality Industry;
- An international and highly motivated team combined with a pleasant working atmosphere;
- A working environment at the heart of Hamburg, directly located at the river Elbe;
- Common market compensations.
- Monitors and implements latest food trends and demands;
- Leads the culinary head office team and ensures overall customer satisfaction and budget compliance of the services provided in our various business lines;
- Spearheads the digitalization process of the administrative task assignments;
- Supervises, supports and directs the operational on-site culinary teams;
- Governs the galley operational manuals, menu cycles, recipe standards, operation procedures and resources;
- Conducts on-site quality audits, reviews and trainings;
- Ensures full compliance with nutrition requirements, sanitation regulations and safety standards
- Cooperates with the Hotel Purchasing team to optimize the purchasing cycle to strive for the highest cost-efficiency for our clients;
- Act as on-site backup for critical positions, if necessary;
- Ensure culinary guest satisfaction in accordance to the desired service standards, set by our clients;
- Fleet-wide responsibility for the galley equipment status and standards;
- Participation in projects assigned.
- Degree in Culinary Arts from a recognized institution or comparable on-the-job experience (e.g. apprenticeship with continuous self-education);
- Minimum 5 year’s leadership experience in culinary arts in hotels and/or preferably on board cruise vessels;
- Must be well-versed in modern and classical cooking techniques and simultaneously be innovative, having a pulse on current culinary trends;
- Strong understanding and high proficiency related to food cost and general P&L principles and forms, proficient in operating cost control activities;
- Proficient in training, supervising and evaluating employees;
- Profound knowledge of HACCP, US Vessel Sanitation Program, EU-Shipsan and Marpol regulations;
- Good communication-, leadership-, teamwork- and decision-making abilities;
- Advanced culinary skills, with an outgoing personality and the ability to interact with different cultures;
- Excellent command of English (written and spoken);
- A team-player, supporting interaction with colleagues of other departments and partner companies;
- Willingness to travel;
- The ability to perform under pressure, “hands on” and flexible complete your profile.
- A diversified and challenging working field in an emerging company within the Hospitality Industry;
- An international and highly motivated team combined with a pleasant working atmosphere;
- A working environment at the heart of Hamburg, directly located at the river Elbe;
- Common market compensations.
Hospitality Jobs
As a team member you will take a very active role contributing jointly with the
office operations towards achieving customer satisfaction.
We are looking for motivated Hotel crew for a ROPAX vessel! If you want to be part of a successful team please apply via the button below!
Besides the required fluency in English it would be an advantage if the following applies to you:
- experience working on board a ROPAX vessel
- knowledge of the Dutch and/or Norwegian language
If you are interested in joining the COLUMBIA team, please share your application by pressing the below button.
We are regularly looking for chefs, bakers housekeepers, hotel-, restaurant & bar managers and more.
We are looking for a Cook ready to join as soon as possible!
Qualification:
- Culinary school diploma & Passion for food;
- Experience in same or a similar position on board;
- Good MS Office skills;
- Good command of the English language
- Good communication, interpersonal and social skills;
- Certification as stipulated by STCW 95;
- Command of French, Dutch or Norwegian language of advantage.
If you are interested in joining the COLUMBIA team, please share your application by pressing the below button.
We are looking for an Asst. Pastry Chef!
Qualification:
- Culinary school diploma;
- Fluent in English
- At least one year of experience in same or similar position on board;
- Good knowledge of ShipSan, HACCP and/or USPH regulations;
- Ability of multitasking and work efficiently under pressure;
- Good communication, interpersonal and social skills;
- Certification as stipulated by STCW 95.
- Knowledge of the Dutch and/or Norwegian language of advantage
- If you are interested in joining the COLUMBIA team, please share your application by pressing the below button.
We are looking for a Chief Purser (RoPax vessel)!
Position summary:
Primarily supervises front office team members to ensure efficient and smooth operations resulting in superior guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.
The Chief Purser will also ensure hotel charges are processed diligently to guest’s accounts, invoices are accurate, billing instructions are verified, and that all necessary supporting bills and vouchers are attached for direct settlements.
Chief Purser duties and responsibilities:
- Organize and supervise hotel administrative personnel, which includes preparing and implementing work schedules in compliance with MLC and Company regulations;
- Ensure that the quality of service meets the established standards;
- Implement departmental procedures set by the Company;
- Ensure trainings take place according to the Company’s, department’s and individual needs;
- Manage accounting and financial reporting including:
- Proper handling of passengers, crew and accounts;
- End-of-day and end-of–voyage reporting;
- Detailed revenue analysis;
- On-board cash management and respective bookkeeping,
- Concessionaires settlement;
- Calculation and pay-out of commissions and gratuities to crew members;
- Manage general vessel administration:
- Crew administration;
- Acting as point of contact for port agents;
- Preparing and controlling the vessel’s documentation for inward and outward clearance procedures;
- Organizing required port passes, shore passes and visas;
- Ensuring smooth passenger and crew turnaround according to port rules and regulations.
- Maintain high communication standards within the department:
- Projecting friendliness and hospitality to passengers;
- Promoting same attitude and service orientation in the behaviour of all hotel administrative staff while in contact with passengers and colleagues;
- Dealing with passenger complaints in cooperation with the Hotel Manager.
- Perform further duties assigned by the Hotel Manager.
The Chief Purser reports and is accountable to the Hotel Manager.
Prerequisites:
Highly detailed accounting experience and a friendly attitude. Experience in motivating and leading a team. Ability to remain calm whilst under pressure. Knowledge of Fidelio and MS Office required. Dutch and/or Norwegian language of advantage.
Education:
Completed education in hospitality with strong focus of Front of House operations and Accounting. A Degree or Diploma in Hospitality Management would be considered asset. Advanced computer knowledge and experience in MS office programs.
Experience:
Minimum 2 to 3 years work experience as Chief Purser.
If you are interested in joining the COLUMBIA team, please share your application by pressing the below button.
We are looking for a Chef Baker (m/f/d)!
Responsibilities:
- Preparing all breads and bakery related products in collaboration with colleagues and in respect of the French Boulangerie tradition;
- Performing duties under the guidance of the Executive Chef (EC) and Sous Chef and following instructions;
- Ensuring that preparation and presentation of food is up to the existing standards at all times;
- Ensuring compliance with the latest ShipSan, HACCP and/or USPH regulations;
- Ensuring the proper and safe use of equipment;
- Placing requisitions according to the designated recipes;
- Ensuring that all logs of the assigned station are updated as outlined in the Health & Hygiene Manual;
- Ensuring safe and clean workplace with focus on employee health and fire prevention;
- Assisting with loading and inventory of supplies;
- Performing other duties assigned by superiors.
Reporting to:
- Executive Chef
- Sous Chef
Qualification:
- Culinary school diploma;
- Fluent in English
- Knowledge of the French, Dutch and/or Norwegian language of advantage;
- At least two years of experience in same or similar position on board;
- Good knowledge of ShipSan, HACCP and/or USPH regulations;
- Ability of multitasking and work efficiently under pressure;
- Good communication, interpersonal and social skills;
- Certification as stipulated by STCW 95.
If you are interested in joining the COLUMBIA team, please share your application by pressing the below button.
We are looking for Sous Chef’s for our database!
Second in command of the galley, assisting and substituting the Executive Chef (EC);
Responsibilities:
- Overseeing entire galley operation, staff, food quality and deliveries;
- Leading the galley team in cooking and preparing meals, including checking food quality and overseeing cooking techniques;
- Reporting all technical malfunctions and necessary repairs, issuing AVO’s as per the established procedure;
- Controlling dishes in the outlets and ensuring follow-up in case of any discrepancies to the established standards;
- Reviewing requests and orders from chef de parties;
- Taking on passenger complaints and reporting them to the EC;
- Performing other duties assigned by EC and/or HM.
Reporting to:
- Executive Chef
Qualification:
- Culinary school diploma;
- At least 2 years of experience in same or similar position on board;
- Good verbal and written command of the English language;
- Knowledge of the Dutch and/or Norwegian language of advantage;
- Good leadership and supervisory skills;
- Good communication, interpersonal and social skills;
- Good MS Office skills;
- Knowledge of MMS Programme (e.g. Fidelio, RESCO, etc.) is an advantage;
- Profound knowledge of ShipSan, HACCP and/or USPH regulations;
- Certification as stipulated by STCW 95.
If you are interested in joining the COLUMBIA team, please share your application by pressing the below button.
We are looking for a Restaurant and Bar Manager (RoPax vessel)!
Position Summary:
The Restaurant and Bar Manager (RBM) is responsible for all Restaurants and Bars (R&B), including all banqueting functions. The RBM coordinates the daily operation of the R&B service department and is the departmental interface between all HODs and Management.
Restaurant and Bar Manager duties and responsibilities:
- Achievement of budgeted food and beverage sales;
- Timely analysis of food and beverage prices in relation to competition;
- Participation and input towards F&B Marketing activities;
- Development and maintenance of all department control procedures;
- Handle all food and beverage inquiries and ensure timely follow up on the same business day;
- Track keeping of daily paper flow including proposals, and function contracts;
- Directly responsible for large function billings and overseeing medium/small function billings;
- Attendance and participation at daily F&B meeting and Department Head meeting;
- Assist in menu planning;
- Develop and maintain department manuals;
- All other duties as assigned by the Hotel Manager;
- Ensure the maintenance of bar control policies;
- Ensure completion of requisitions where deemed necessary;
- Ensure the completion of weekly schedule and shift duties;
- Completion of monthly inventory;
- Ensure timely completion of function bills;
- Ensure the ordering and purchasing of beer, wine, premix canisters and canned soft for Food& Beverage;
- Ensure that services meet customer specifications;
- Minimize the number of customer complaints;
- Ensure a professional attitude and proper business attire when on property, ready to meet or service a client at any time;
- Responsible for staff training and development;
- Participation towards overall maintenance and cleanliness of hotel areas;
Education:
Bachelor’s degree or Diploma in Hotel Management, or equivalent. Dutch and/or Norwegian language of advantage.
Experience:
Minimum 4 years’ experience on a supervisory level / mid management level within Food & Beverage, or similar experience.
If you are interested in joining the COLUMBIA team, please share your application by pressing the below button.
We are looking for a Pastry Chef (m/f/d)!
Responsibilities:
- Preparing all Desert and Sweets in collaboration with your colleagues;
- Performing duties under the guidance of the Executive Chef (EC) and Sous Chef and following instructions;
- Ensuring that preparation and presentation of food is up to the existing standards at all times;
- Ensuring compliance with the latest ShipSan, HACCP and/or USPH regulations;
- Ensuring the proper and safe use of equipment;
- Placing requisitions according to the designated recipes;
- Ensuring that all logs of the assigned station are updated as outlined in the Health & Hygiene Manual;
- Ensuring safe and clean workplace with focus on employee health and fire prevention;
- Assisting with loading and inventory of supplies;
- Performing other duties assigned by superiors.
Reporting to:
- Executive Chef
- Sous Chef
Qualification:
- Culinary school diploma;
- Fluent in English;
- Knowledge of the French, Dutch and/or Norwegian language of advantage;
- At least two years of experience in same or similar position on board;
- Good knowledge of ShipSan, HACCP and/or USPH regulations;
- Ability of multitasking and work efficiently under pressure;
- Good communication, interpersonal and social skills;
- Certification as stipulated by STCW 95.
If you are interested in joining the COLUMBIA team, please share your application by pressing the below button.
We are looking for a Hotel Manager (RoPax vessel)!
Position Summary:
The Hotel Manager is responsible for all aspects of operations of the hotel sector, which includes day-to-day staff management and operational oversight of guests. They should be an ambassador for the brand and the hotel including the provision of leadership and strategic planning to all departments in support of our service culture to maximize operations and guest satisfaction. The Hotel Manager works very closely with the head offices and the hotel owners.
This position is responsible for managing and leading the hotel management team and ensuring compliance to the overall hotel key performance indicators (KPIs) to deliver an excellent guest experience. The Hotel Manager will also be expected to manage profitability and guest satisfaction measures.
Hotel Manager duties and responsibilities:
- Oversee the operational functions of the hotel, as per the organizational chart;
- Hold regular briefings and meetings with all heads of departments (HODs);
- Ensure full compliance to hotel operating controls, SOP’s, policies, procedures, and service standards;
- Lead all key property issues including customer service and refurbishment;
- Handle complaints and oversee the service recovery procedures;
- Ensure compliance to the hotel’s annual Operating Budget;
- Ensure compliance to all health and hygiene regulations;
- Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded;
- Develop improvement actions and carry out cost-saving measures;
- Monitor the hotels business reports on a daily basis and make decisions accordingly;
- Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, are on target and accurate;
- Prepare a monthly financial reporting for the owners;
- Coordinate with HOD’s for the execution of all activities and functions;
- Oversee and manage all departments and work closely with department heads daily;
- Manage and develop the Hotel Executive team to ensure career progression and development;
- Be accountable for the responsibilities of department heads and take ownership of all guest complaints;
- Provide effective leadership to hotel team members;
- Respond to audits to ensure continual improvement is achieved;
- Safeguard the quality of operations during both internal & external audits;
Prerequisites:
The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding management skills and extensive hands-on experience. This is an on-board position. Excellent computer system skills. Knowledge of the French, Dutch and/or Norwegian language of advantage;
Education:
A university degree in hotel management or equivalent.
Experience:
At least 10 years’ experience in the hospitality industry. Experience within the cruise ship industry would be a significant advantage. At least 5 years’ experience in a managerial position.
If you are interested in joining the COLUMBIA team, please share your application by pressing the below button.
We are looking for an Executive Housekeeper (RoPax vessel)!
Position Summary:
Supervises all housekeeping employees, plans and assigns work assignments, gives trainings for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies. Take care of the budget controlling for the department.
Executive Housekeeper duties and responsibilities:
- Supervise all housekeeping employees, discharge employees when necessary and take disciplinary actions when policies are not followed;
- Evaluate employees to promote them when openings arise;
- Plan all work for the housekeeping department and distribute assignments accordingly;
- Assign regular duties and special duties for housekeeping staff;
- Schedule employees and assign days off according to scheduling forecasts;.
- Maintains a time logbook of all employees within the department;
- Recruit and train new employees;
- Approve all supply requisitions for the Housekeeping Department;
- Maintains the on board lost-and-found catalogue;
- Responsible for cleanliness, orderliness, and appearance of the entire Hotel sector in accordance with Company standards;
- Maintain and organize par level stock of guest supplies, cleaning supplies, linen and uniform;
- Implement integrated pest management solutions when pests are found;
- Develop and implement Housekeeping systems and procedures;
- Prepare reports for management information;
- Attend and resolve guest complaints;
- Organize on-the job training and evaluate its effectiveness;
- Daily inspection of public areas and locker rooms;
- Daily briefing of Supervisors;
- Coordinating the preventive maintenance schedule of rooms and public area with the Hotel Manager;
Prerequisites:
Strong Leadership abilities and organizational skills. Entrepreneurial thinking and thinking out of the box and able to drive change and look for operational efficiencies.
Education:
3-year degree or diploma in hospitality or equivalent education. Dutch and/or Norwegian language of advantage.
Experience:
Minimum 6 years of experience, of which at least 2 years were held in a managerial or supervisory role. Strong operational knowledge of hotel sectors on board cruise or ferry vessels.
If you are interested in joining the COLUMBIA team, please share your application by pressing the below button.
We are looking for an Executive Chef!
Position Summary:
The Executive Chef Supervises all galley employees, plans and assigns work assignments, gives trainings for newly recruited employees, audits and inspects galley personal work assignment and requisition supplies. Takes care of the budget controlling and food cost compliance for the department.
Executive Chef duties and responsibilities:
- Head of Galley sub-department:
- Organizing and supervising Galley personnel, preparing and implementing work schedules in compliance with ILO regulations;
- Implementing health & hygiene procedures set by the Company in accordance with the latest ShipSan, HACCP and USPH regulations (where applicable);
- Implementing departmental procedures set by the company;
- Ensuring trainings take place according to legal requirements, departments and individual needs;
- Scheduling departmental and individual meetings;
- Financial – Food Cost reporting and controlling;
- Ensure that food production is according to the designated recipes;
- Keep & update Menu cycle in cooperation with the Corporate Chef;
- Calculate and prepare loading request for Head Office approval;
- In charge of the day-to-day operation of the entire Galley:
- Ensuring all equipment within the department is properly maintained and in good working condition;
- Carrying out daily inspection of the Galley, storage areas, Crew and Staff Mess buffet;
- Reporting all technical malfunctions and necessary repairs as per the established procedure;
- In charge of overall Galley requisitions to ensure that supplies are available in a sufficient amount and checked against budget and inventories;
- In charge of communication standards within the department:
- Projecting friendliness and hospitality to passengers;
- Promoting same attitude and service orientation in the behaviour of all galley staff while in contact with passengers and colleagues;
- Dealing with passenger complaints in cooperation with the HoHD.
Prerequisites:
Strong Leadership abilities and organizational skills. Entrepreneurial thinking and thinking out of the box and able to drive change and look for operational efficiencies regarding food cost savings and sustainability. Culinary creativity and dish presentation skills are a must.
Education:
Three-year degree or diploma in culinary management or equivalent education. At least 5 years of experience in same or a similar position on board. Good MS Office skills and knowledge of ShipSan, HACCP and USPH regulations are a must.
Dutch and/or Norwegian and/or French language of advantage.
Experience:
Minimum 6 years of experience, of which at least 2 years were held in a managerial role. Strong operational knowledge of the galley and provisions on board cruise or ferry vessels.
If you are interested in joining the COLUMBIA team, please share your application by pressing the below button.
We are looking for a Bartender (m/f/d)!
Responsibilities:
- Ensuring smooth operation of the assigned outlet in accordance with the Company, health and hygiene and legal requirements;
- Providing professional and courteous service to passengers;
- Having in–depth knowledge of the standardized preparation and presentation of all beverage items of the bar list;
- Ensuring revenue targets are met by applying various sales techniques, in the same time keeping the cost levels within the limits set by the Restaurant and Bar Manager;
- Controlling and ensuring proper rotation of the bar stock, submitting requisitions to the Ass. Bar Manager and receiving supplies from Hotel Inventory Controller;
- Performs any other duties assigned by superiors.
Reporting to:
- Asst. Bar Manager;
- Restaurant and Bar Manager.
Qualification:
- Previous experience in the same or a similar position, preferably on board;
- Fluent in English;
- Knowledge of the French, Dutch and/or Norwegian language of advantage;
- Good communication, interpersonal and social skills;
If you are interested in joining the COLUMBIA team, please share your application by pressing the below button.
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We are looking for Galley Utilities!
Duties and Responsibilities:
- Cleaning all food areas and any other food related areas;
- Ensuring waste segregation and proper procedures of garbage disposal;
- Properly pre-rinse, pre-soak, wash and rinse plates, silverware, pots, pans, utensils and glassware;
- Ensuring proper and safe use of chemicals according to the Material Safety Data Sheet (MSDS)
- Ensuring proper use of the dish and glass washer and other equipment;
- Assisting with loadings and storing of galley products;
- Performing other duties assigned by superiors;
Reporting to:
- Executive Chef
- Sous Chef
- Chef de Partie
Requirements:
- Physical mobility and stamina required.
- Ability to follow instruction, detail-oriented, professional attitude is required.
- Ability to work independently.
Qualification:
- At least one year experience in same or similar position;
- Experience in same or similar position on board is an advantage;
- Good knowledge of ShipSan, HACCP and/or USPH regulations;
- Positive interpersonal skills required
- Language requirements are: good knowledge of English, Dutch and/or Scandinavian language skills e.g. Norwegian, Swedish or Danish are desirable
Certification as stipulated by STCW
We offer:
- Attractive employment package with on board sailing time of about four weeks followed
- International working environment
- Mini cruises between Eemshaven, The Netherlands and Kristiansand, Norway
If you meet the criteria outlined above and believe you are the right individual to join our team, please send your motivation letter and your CV to personnel-columbia-cs.com
